Exotic Curly · Signature Steam Clip-Ins — Bougie Set (320g | 3A-3B)

Yes — we offer free 14-day returns on all orders. To be eligible, hair must be unused and unopened in its original packaging. If you're not satisfied, reach out within 14 days of receiving your order and we'll take care of it. Start your return directly through our return portal here →

When your order arrives, you're welcome to remove the hair from the net and packaging to check the color, texture, and length before committing. However, please do not cut the band that ties the hair — cutting the band makes the hair ineligible for return.

Our extensions are produced in small batches to ensure every piece meets our quality standards before it ships. Pre-ordering reserves your exact texture, length, and color from the next production run — guaranteeing you get what you want without the risk of it selling out.

Better batch control — your bundles come from a single, consistent, traceable batch rather than mixed bulk hair. This prevents the common industry issue of curls behaving differently within the same order. Controlled batches ensure uniform texture, predictable curl behavior, and luxury-level consistency.

Intentional sourcing keeps pricing fair — instead of mass-producing hair in huge batches (which increases costs and lowers quality), we prepare hair based on real customer demand. This allows us to avoid waste, maintain premium standards, and pass the savings directly to you.

Yes — pre-orders and custom orders fall within the same 14-day return policy as all other orders. Hair must be unused and unopened to qualify. If something isn't right when your order arrives, reach out within 14 days and we'll make it right. Start your return through our return portal here →

We aim to get all pre-orders out closer to the 10 business day mark. During peak seasons, processing may take the full 14 business day timeline. You'll receive a shipping confirmation with your tracking number as soon as your order leaves our hands. Business days are Monday–Friday and do not include weekends or US holidays.

All of our extensions are measured when pulled straight. Because of natural curl, the installed length will be shorter depending on your texture. Here's what to expect:

Texture	Curl Pattern	Expected Shrinkage
Sea Wave / Beach Wavy	2a–2b / 2c	3–4 inches
Exotic Curly	3a–3b	5–8 inches
Island Curly	3c	8–10 inches
Temple Luxe Curly	3a–3b	4–5 inches

For example, a 22" Exotic Curly set will install closer to 14–17" in length. We recommend sizing up if you want to hit a specific installed length.

Here's a general guide based on length:

Length	Recommended Weight
18"	150–200g
22"	200–250g
24"	300–400g

Your stylist will be able to confirm the right amount based on your hair density and desired fullness.

We always recommend choosing the lighter of the two colors. It's much easier for a professional stylist to tone hair darker to match your exact shade than to lift it lighter. Going darker also tends to be gentler on the hair, preserving the quality and longevity of your extensions.

It depends on the collection:

Temple Luxe — because our Temple Luxe hair is natural donor hair that has not been chemically processed, it allows for full color customization including lightening, as well as straightening. It behaves much like your own natural hair when it comes to heat and color services.

Signature Steam — our Signature Steam line has been professionally processed for both color and texture. Because of this, we do not recommend lightening or straightening Signature Steam extensions. Further processing can compromise the integrity of the hair and affect the curl pattern and longevity. We recommend working with your stylist to find the right color match from our existing range rather than altering the hair after purchase.

Please reach out to us within 14 days of receiving your order and we will resolve it — whether that's a replacement, exchange, or return. Start directly through our return portal → or email us at contact@belhairextensions.com and our team will take care of you.